Thursday, January 28, 2010

Double blindness

Back to over the phone interpretation sessions, this time unrelated with clinical studies. There's an agent in-between that has not suggested the client to share with the interpreter the documents to be discussed over the phone. Phone itself creates blindness that has to be dealt with. The lack of common visual cues is increased by the lack of shared documents. So they are discussing on maps, plans and other business papers I have to make sense of visualized to make meaning transfer happen. There is no issue of confidentiality involved that might explain the systemic mishap. I have been through three sessions now with an increasingly better grasp at the issues at stake, but in double blindness. If you expect more efficiency from an OPI interpreter, think about sharing some documents.

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