http://www.webspirationpro.com/publish.php?i=921370a29b73 |
How to tackle a new, difficult, highly technical domain in a context where the assignment is long term? I set aside the so common but awkward situation where you have a few hours assignment that won't renew anytime soon with a knowledge intensive domain. I have had several dozens opportunities to battle with this in specialized over the phone service delivery in the past and mused about it in the past.
Here, the setting pertains to the situation described in the previous post. It is an ideal description, in the sense that at the time, it didn't start from day one with full understanding and the conditions to develop a learning and sharing ecosystem.
The map you can peruse here has no intention to be complete in any way. It points in more details to core issues that, in an ideal world, should be taken into account right from the start. I wonder if the Facebook and social network generations will be more geared at this kind of environment. I want to believe so.
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