Bill Me Later...Why did I get this Letter?!?

Bill Me Later...Why did I get this Letter?!?
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Review #: 235565
Posted by: Aequitas
Posted On: 2011-05-03
Total hits: 192
Comments: 1
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BILL ME LATER...WHY DID I GET THIS LETTER?!?
Bill Me Later Complaint by Aequitas

I received a letter this week from Bill Me Later stating that my recent attempt to open an account was declined. It provided no details aside from it was related to an ebay transaction on a specific day. I was extremely surprised. I did not try to open an account with them that or any other day nor did I have any ebay transactions that day. Even if I did, I would not use Bill Me Later. I have several trusted and reliable funding sources linked to my PayPal account. I had an account with Bill Me Later years ago which I canceled because I was unhappy with their service and so have ZERO desire to open an account with them now. I emailed them about the error. They said they were sorry I was concerned about being declined, please call so that we can discuss it. I emailed again that they apparently did not read my first email. I DID NOT try to open an account. They again emailed that I needed to call. I emailed again stating that it was my third and final email. I was NOT going to call. Either someone tried to open an account in my name or it was a computer error. They needed to look through their records to figure it out. I did not apply so I cannot answer any questions. They emailed, please call so that we can help you. Honestly, what would a call accomplish? I have zero information about the situation aside from what is in the letter which they sent. Guess they are uninterested in investigating a possible fraudulent attempt to open an account. Very poor and unresponsive customer service. Reminds why I canceled all those years ago.

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Comments (1)

1. Written by Veronica, on 11-05-2011 23:11

@ Aequitas - I also received the same letter in February. However, I was the victim of identity fraud. What is extremely frustrating is that I have been calling Bill Me Later every month because I continue to receive bills from them even. My case has apparently been moved to the fraud department, but I received yet another bill today. I am beyond PISSED. I have reported them to the credit bureau and will do everything in my power to ruin their reputation because they are making my life impossible and ruining my credit simply because they are incompetent. Good luck to you!

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